"I want to thank you again for your company's outstanding customer service. Prior to purchasing our sauna from Vital Saunas we had two prior bad experiences. Our first order was from a warehouse company and the sauna was delivered damaged after a 5 week wait. We then attempted to purchase a sauna from a company outside the U.S. we waited for over 8 weeks and the sauna never did arrive. That company used our money for the 8 weeks, never contacted us to explain the delay or issue an apology.

We had our sauna from Vital Saunas within three days of ordering, and you did not charge our credit card until the unit was shipped.

I have just retired after 20 years in Law Enforcement as a Federal Agent. After our previous experiences I was very skeptical to order again. You and your staff came through for us. Thanks again and great job."

Mark, Christine and Ashley Hopko